
Department
Physiotherapy & Rehab
Rehabilitation is measured over weeks by people who see the patient for forty minutes at a time. The plan is the only thing holding those forty minutes together, and in most hospitals it lives on paper in the department.
Impact and action
A plan nobody else can see.
- The therapy plan is written in the department’s own file, so the ward, the consultant and the next therapist work from a summary of it at best.The plan runs as a schedule on the same record the ward reads, so a session due is visible to everyone who has a reason to see it.Quest
- Functional assessments are scored on paper and compared by memory.Assessment forms are built by the department in Glyph, with its own calculators, and lock when completed so a score can be trusted later.Glyph
Sessions that slip.
- A patient waiting for therapy is a bed occupied, and nobody upstairs knows the session was missed.A session is a scheduled task marked done, missed or skipped, with that history kept, so a slipping plan is visible while it can still be corrected.Quest
- Outpatient rehabilitation drops out after two visits and the hospital learns nothing from it.Reminders go out on approved templates over an audited channel, and attendance is a readable view rather than an impression.RavenFalcon
Charges left in the department.
- A session happened, the therapist knows it happened, and the bill does not.The session that was recorded is the object that posts the charge. One action, at the point of care.Vault
- Equipment and consumables used in the gym are counted nowhere.Pensieve integrates with the inventory system a hospital already runs. Where there is none, the app is built in [Durin](/tools/durin), either by hospital staff with no code and no vendor ticket, or by a Pensieve forward-deployed engineer who builds it for the hospital and hands it over. Anything built that way sits on the same permissions and the same audit trail as the rest of the platform.Durin
The published record
When rehabilitation starts.
In a randomised trial, physical and occupational therapy begun while patients were still on the ventilator returned 59 percent of them to independent function at hospital discharge, against 35 percent under usual care, with shorter delirium and more ventilator-free days. Source 28 The finding is about timing, and timing is a scheduling problem before it is a clinical one.
The tools this department runs on.
Each row is what the tool does in the therapy department, with the example a senior therapist would recognise.
| Tool | What it does here | Example |
|---|---|---|
| Quest | Runs plans and sessions as schedules with due times. | Today’s list, by therapist, drawn from the plans themselves. |
| Glyph | Runs functional assessment forms with the department’s own calculators. | A mobility score computed by the form rather than by hand. |
| Vault | Charges the session from the same object that recorded it. | Every attended session reaches the bill. |
| Atlas | Holds the record the plan and the ward both read. | The consultant sees the therapy history beside the note that ordered it. |
| Raven | Sends session reminders on approved templates with delivery logged. | An outpatient reminder that reduces the empty slot. |
| Falcon | Reads attendance, throughput and outcome scores from the governed data. | Sessions delivered per therapist, with the plans behind the figure visible. |
Interdepartmental
Rehabilitation is a downstream department.
- Intensive care.Where the earliest and highest-value therapy happens, and where the referral usually comes from.
- The wards.A missed session is a bed-day, so the ward has a direct interest in the plan running.
- The dialysis unit.Two departments running recurring session schedules against the same patients.