Business Strategist

This role may require you to travel to Sydney, and All Across India (especially to Hyderabad, Noida).

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Pensieve builds software for private and government hospitals. We are building it as a deep-technology institution, with the software engineering rigor that has never been done before in medicine. The systems underneath are formally specified and machine-checked, access is controlled to a fine grain, and correctness is treated as a first-order requirement.

Pensieve builds the software system for hospital operations and clinical records for hospitals, and patients. A modern hospital is one of the most data-rich environments on earth. Data ranges across vitals streaming from bedside monitors, admissions and transfers firing every minute, lab results, imaging studies, clinical notes, orders, theatre schedules, and staffing rosters. A minor glitch in the software can result in delayed discharges, missed deterioration, overcrowded emergency departments, and unavoidable harm.

We build software for the institutions that never close, where reliability is not a metric: it is a duty.

• A Business Strategist belongs to Alpha, the part of Pensieve that reaches an institution first. Before an engineer is assigned and before anything is configured, you are inside the hospital working out what is actually broken, and for whom.
• You work with hospital leadership: medical directors, administrators, and the people who run operations day to day. You map how the institution really runs, where its information breaks down, and which of those failures Pensieve can close. What you learn decides where the Forward Deployed Engineers begin.
• You explain Pensieve to the people who decide whether to run it, and you never make a claim we cannot back. Hospitals have heard every promise software can make. The trust you earn by saying only what is true is the trust every engineer who follows you works on.
• You bring back what the market said. What institutions ask for, what they decline, and why, returns to the teams who build Pensieve and shapes what they build next.

• Business Strategists go on Rounds as well. Before you can say what Pensieve changes on a ward, you need to have stood on one: at a nursing station during a handover, at an admissions desk on a busy morning, beside a bed manager deciding where the next patient goes.
• What you see there is the evidence for every conversation that follows. A strategy written on the floor describes the hospital that exists.

• Lead Pensieve’s first conversations with a hospital’s leadership, and keep the relationship through deployment and after it.
• Map an institution’s workflows, systems and constraints, and write down where its operational and clinical failures cost it time, money and safety.
• Bring the Forward Deployed Engineers into each institution with a clear account of the problems they are there to solve.
• Explain what Pensieve does and how it is deployed, in terms a medical director and a finance head can each act on.
• Hold every statement made to a hospital to what Pensieve can show and support.
• Report what institutions ask for, what they decline and why, to the teams who decide what Pensieve builds next.

• Pensieve itself. You will know the platform well enough to explain each tool to a clinician and to an administrator, and to say where each one ends.
• The interoperability standards a hospital’s existing systems already speak, among them HL7 v2, FHIR and DICOM.
• India’s digital health and data protection frameworks, including ABDM and the DPDP Act, as they bear on what a hospital may do with its records.
• Written briefs, proposals and models that a hospital’s leadership can read and act on without us in the room.

• Listening before speaking. The first visit to an institution is for understanding it.
• Precision about what software can and cannot do, and the discipline to stay inside it.
• Patience with ambiguity. Hospitals rarely describe their problems in the terms that solve them.
• Respect for the people who run hospitals, and for how hard their work already is.
• Ownership of a relationship from the first meeting to the day the hospital runs on Pensieve.
• Clear writing. A good brief travels further than any meeting.

• Proof of work: institutions you have understood, relationships you have opened, or problems you have taken apart and written up. Time in a job title is not the measure.
• A record of earning the trust of senior people in a complex organisation.
• The ability to learn a technical product deeply enough to explain it without overstating it.
• Strong written and verbal communication, with leadership and with engineers alike.
• One personal website that holds your work in one place.
• Willingness to travel to Sydney and across India, with a passport and the other documents travel requires.

• Experience advising, selling to, or working inside hospitals or other healthcare institutions.
• Experience with government healthcare programmes or public procurement.
• Familiarity with hospital operations, clinical workflows, or healthcare finance.
• A technical background, or years spent working closely with engineers.

We prefer hybrid work. You can work remotely as per your choice, but you will be required to come to our notified cluster office whenever required. It’s usually at the time of a new deployment, or at least once a month, and that can extend up to a week. We notify you about it in advance.

• The estimated salary range for this position is ₹55,00,000 to ₹1,35,00,000 per year. Total compensation may also include equity, a sign-on bonus, and other future incentives.
• Final compensation is determined by each individual’s qualifications, experience, skills, and other relevant factors. The range above excludes the value of any sign-on bonus, the value of any benefits offered, and the future value of any long-term equity.
• Comprehensive medical insurance for employees and their eligible dependents, covering outpatient care, dental, and vision.
• Group term life, personal accident, and disability cover, provided automatically to every employee.
• Relocation assistance for you and your family if required.
• Two weeks of paid time off at the time of Deepawali, subject to team and business needs.
• Ten paid holidays across the calendar year.
• A supportive leave of absence program, including time off for medical events and other significant life circumstances.
• Paid leave for new parents.

At Pensieve, we ensure that every person does their best while we take care of their overall well-being. From your first conversation with us through every stage of your growth, we recognise and build on individual strengths, skills, and interests rather than routing everyone through a single career ladder. Staying attentive to the needs of our community lets us create many pathways to success at Pensieve, and a sustained commitment to the health and wellbeing of our people, across every dimension of their lives, is among the most important of them.

Consistent with our belief that people are better together, we value in-person work for the creativity, trust, and momentum it makes possible, and we encourage our teams to spend meaningful time together in our offices to strengthen both connection and craft. Though we generally offer hybrid arrangements, we encourage our teams to come together frequently.

If you want to change how healthcare works for the institutions and patients who depend on it, you belong here. Pensieve values excellence regardless of background, and we are proud to be an equal-opportunity employer for all, including persons with disabilities, in keeping with the spirit of the Rights of Persons with Disabilities Act, 2016. We are committed to keeping our application and hiring process accessible to everyone, and we will provide reasonable accommodation to candidates living with a disability. If you need an accommodation at any point in the process, please reach out and tell us how we can support you.

Pensieve will never ask you to make a payment or share financial information to take part in our interview process. If you believe you have been contacted by someone impersonating Pensieve, we recommend that you cease all communication with them and consider reporting the matter to the authorities. In India, incidents can be reported through the National Cyber Crime Reporting Portal at cybercrime.gov.in or by calling the national cyber-fraud helpline on 1930.

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